I love my unit. Works well, well built and easy to use. Instructions are lacking. I figured out how to install one item and how to take off the blade guide by YouTube. Only thing missing is a blade removal tool. When I asked tech support about one that would fit I could not get an answer. So it will be trial and error (return) until I find one. You do not want to touch the blade otherwise. Without the blade removal it is hard to clean under the blade. I used brush but not ideal as food need to be wiped out.