Assembly is fairly straight forward, & the concept of the stool is a good idea (low seat height), the problem is some of the materials are lacking in quality. The plastic buckles on the seat pad were so brittle that one was broken right out of the box & the 2nd one broke as soon as I went to try to unbuckle it. The plastic pull-out shelves have no retention mechanism & can easily come out of the stool & dump the contents on the floor. If the mfg. of this stool addressed these problems this stool could be excellent.
Customer Service Reply:
Dear customer ,
Sorry for the inconvenience has caused to you .
You can contact customer service for support, and we are always working on improving product quality.
Any questions,welcome to contact us !
Best regards,
VEVOR TEAM