This tool was shipped and arrived in a damaged box, upon further inspection I noticed there was parts missing because box was torn open, I have been trying to get a replacement or a refund going on 1 month now and have gotten absolutely nowhere with Vevor, very disappointed in the way Vevor treated me as a customer, very disappointed!
Customer Service Reply:
Hello, there, Thank you for your patience and understanding as we work through your recent concern. We want to assure you that we are actively addressing your issue and are committed to finding a satisfactory solution. During this process, we kindly ask you to keep an eye on your ticket or email for updates. Our dedicated team is working diligently to resolve this matter as quickly as possible, and we will keep you informed of any progress.