This was a great purchase. The motor for the foot lift is slow as. Christmas, and you still will need a foot stool for your taller clients, but overall the clients LOVE this shampoo bowl. Very kind to the neck and comfortable! The instillation was a breeze! When putting the chair together, the only thing I was nervous of, was the fact you drill the shampoo bowl into the back of the chair. There’s no starter holes to guide you into the “right” spot, so remember to measure twice and install once, considering you’re drilling into pleather! Overall, the price and quality is worth the purchase.