Customer Reviews for VEVOR Sliding Tub Transfer Bench Shower Chair with 360 Degree Swivel Seat 400LBS

This item was ordered 3 months ago and never delivered. The carrier reported a “shipping exception”. Vevor declined looking into this issue and stated it would automatically send a replacement when the item was back in stock - approximate 4 months after original purchase date. The item was back in stock only 2 months later, but Vevor is refusing to send the replacement item, despite multiple discussions with its customer service teams for the past 10 days. (Vevor states that it has reached out to me by email about this issue in a separate email instead of following up in the existing customer service chat/email chain, but that email was not received and Vevor is not responding in the existing email chain.) Why has a replacement item not been shipped already within the last 10 days?

Love thus chair. So practical. Much easier to use than the $400 remote chair purchased before. My mother is 87 and can use this chair w the help of her aide

I needed as my daughter was coming home in a wheelchair after an accident. I odereded early but the item didn't ship until after the scheduled delivery date. I had th reach out asking why the shipping tracker was still saying it was waiting for item to arrive. I had to buy local and tried to return. This is the response I got. Dear Customer, Thank you for contacting VEVOR. We feel so sorry for your bad purchase experience. Please note that if you want to return the product without quality problems, you will have to pay a high shipping cost. We do not recommend you to return it considering that the address is too far away, the shipping cost is high, and it may cause secondary damage. Here is our return policy: https://www.vevor.com/pages/return-policy We are willing to refund you $40，please keep the product or resell it locally. Is it acceptable? We look forward to your reply. Best regards. VEVOR

Don't waste your $$$ a HUNK OF GARBAGE- SUPER POOR QUALITY WILL PUT YOUR LIFE IN DANGER.. HORRIBLE QUALITY.

Broken before we even started!!! No way to stop the set for the Person to get on the bench for a shower. Not for the money had to get the simple bench set for the shower. To much money for a Broken bench and toooo late toooo return. Not a good but

works great, my mom loves it. she had to lift her small chair in and out. now this one she just sits and twirls and slide, so much easier.

Like it a lot. Its light weight, strong. It also handy for the way it moves for places that have little room. Thank the designer for us.

Ease of assembly.

I love this chair!! Once we get all the adjustments figured out. I can actually stand up with this chair. Well worth the money.

This seems like a sturdy chair that should make my husband’s showers easier and more manageable for me as a care giver