I got this product recently and I love using it since it is portable and easy to connect and operate it The only problem I have with it is that the sparkler is not working I can hear the clicking but nothing lighting up the flame and have to use a lighter also I wish that the bottom plate was a little bit bigger so anything drips would catch it and not making too much mess. another issue I see is that when trying to put veggies on the top, can't leave them there and have to take them out because it is getting too hot, and can't have the veggie hot added to the sandwich since have to remove them and get sticky. would be nice to have a removable panel on the top. but overall is great with this price specially.