Ordered this product in December and received it right away. It worked just fine until the evening of the 4th of January, 2025 when it shut itself off and then would not turn back on. The fuse would not reset and we are left with a dead product. We did chat support on the 6th of January as the usual method of submitting comments on a problem would not upload a 3.2 mb file. We were told that we would hear back in 1 to 3 business days. So far, not contact.
Before you order from this company, beware that contacting customer service if you have a problem is almost impossible.