I had some initial CS questions that landed in the Shopify-Amazon e-commerce void, a situation I did not know existed. But I did receive some very great customer service once that was figured out. Thanks Hannah.The entire greenhouse has a shipping weight of just over 35 pounds, the metal frame is substantial, the plastic covering is thick and heavy weight. If I was to make a manufacturing change it would be to add a super heavy weight zipper, but other than that it’s quality is spot on for the price pointEasy set up, though 2 people are definitely recommenced. Plastic smell dissipates very quickly, it is a 8x6 foot plastic bag after-all, so expect a little initial smell, but not the headache inducing forever smell you sometimes can get. Pleasantly surprised.It is a 8x6 foot plastic bag so expect you are going to need to anchor it well, especially if you are in an area like the Southwest with a wind season.Recommended, it is all you could hope to get in a 120 dollar-ish green house.