Item arrived in a sturdy package with Styrofoam-like molding around all the parts (see picture). I like the engine because it has a manual choke, throttle, on/off switch, gas shut-off valve, large air filter, and a well made gas cap. After adding oil, the engine started on the first pull. The metal in-feed Bin and Discharge chute are solid, and there is a thick coat of paint over all. This Chipper does handle 3" diameter branches, as advertised. When new, with a sharp blade, you have to hold back on the larger diameter branches or else the chipper may stall. . I have been using mine as I clear the perimeter of the lot next door to me filled with pepper trees here in south Florida (see picture). Almost done. The blade will need to be removed and sharpened soon. Hopefully this won’t be too difficult to do. Overall I am very satisfied with this Chipper.