Product works great, there was just a small hiccup with the wheel bracket and the wheels not sitting straight preventing the jack from properly rolling around. I contact the vender and their customer support team was excellent, they shipped new bracket to correct the issue. They continued to follow up with update status of how long it would take to ship/in route/arrival time every step of the way, they even checked up on the item after receiving it. Overall great bang for your buck the jack works great and if you happen to need any assistance with customer support they are actually there any time I would ask any questions or raise concerns about the situation I would have an answer with a resolution next day. I would buy this product again if I needed to. Brian